Terms & Conditions
Last Updated: 10-09-2025
Welcome to Sutr Fashion. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General
- These Terms govern your use of our website and services.
- By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
- Sutr Fashion reserves the right to update or modify these Terms at any time without prior notice.
2. Products & Pricing
- We make every effort to display accurate product descriptions, images, and prices.
- Prices are subject to change without prior notice.
- Availability of products may vary and we reserve the right to limit quantities.
3. Orders & Payments
- Once an order is placed, you will receive an order confirmation email.
- All payments must be completed through the secure payment options provided on our website.
- In case of payment failure, your order will not be processed.
4. Shipping & Delivery
- We aim to deliver your products within the estimated timelines mentioned.
- Delays may occur due to unforeseen circumstances (logistics, weather, strikes, etc.).
- Delivery charges (if applicable) will be mentioned at checkout.
5. Returns & Exchanges
- We offer an easy return policy for eligible products within 15 days of delivery.
- Returned items must be unused, unworn, and in their original packaging with tags intact.
- Certain items (e.g., innerwear, clearance items) may not be eligible for return.
- Refunds will be processed to the original payment method after quality checks.
6. Customer Support
For any queries, complaints, or support, you can contact us at:
📧 Email: sutrfashion@gmail.com
7. Intellectual Property
- All content on this website (logo, images, text, design) is the property of Sutr Fashion and protected under copyright law.
- Unauthorized use of our content is strictly prohibited.
8. Limitation of Liability
- Sutr Fashion is not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
- We are not liable for delays or issues caused by third-party delivery services.
9. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in Delhi, India.
10. Contact Information
If you have any questions regarding these Terms, please contact us at:
📧 sutrfashion@gmail.com
Need help?
Contact us at sutrfashion@gmail.com for questions related to refunds and returns.