Privacy Policy

Last updated: 20th September 2025

At Sutr Fashion, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.sutrfashion.com, use our services, or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase or create an account.
Non-Personal Information: Browser type, IP address, device information, and browsing behavior (via cookies and analytics tools).
Account Information: Login credentials and preferences if you register an account with us.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders on Sutr Fashion.
Improve our website, clothing collections (hoodies, t-shirts, etc.), and customer experience.
Send order confirmations, shipping updates, and promotional offers (only if you opt-in).
Provide customer support and respond to inquiries.
Comply with legal and regulatory obligations in India.

3. Cookies & Tracking

We use cookies and similar technologies to:

Enhance shopping experience on sutrfashion.com.
Remember login details and shopping cart contents.
Analyze site traffic and improve performance.
Show you relevant ads and offers (e.g., via Facebook Pixel, Google Ads).

You can disable cookies in your browser settings, but some features may not work properly.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

Service providers (payment gateways like Razorpay/PayU, shipping companies, hosting providers).
Legal authorities if required by Indian law.
Analytics and advertising partners (e.g., Google Analytics, Facebook Pixel) for marketing and performance improvements.

5. Data Security

We use industry-standard measures (SSL encryption, secure servers, limited access) to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a customer, you have the right to:

Access, update, or delete your personal data.
Opt-out of marketing emails anytime.
Request a copy of the information we hold about you.

For any requests, contact us at support@sutrfashion.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you believe your child has provided personal data, please contact us to have it removed.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 support@sutrfashion.com
📍 Delhi, India